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- Admissions & Records Specialist -English/Spanish Bilingual Required
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Monterey Peninsula College
Admissions & Records Specialist -English/Spanish Bilingual Required
Salary: $4,068.00 - $4,490.00 Monthly
Job Type:
Job Number: 2023-00031
Closing: 3/24/2024 11:59 PM Pacific
Location: Monterey, CA
Division: Student Services
Description
*** PRIORITY SCREENING DATE MARCH 24th at 11:59 p.m. *** Under direct supervision, plan, coordinate, and participate in a variety of responsible, technical, and clerical duties related to the Admissions and Records Office. Receive limited supervision within a broad framework of standard policies and procedures. Exercise good judgment and tact; provide information on college policies, procedures, standards, and requirements where applicable; establish and maintain good public relations with staff, students, and the community at large.
Example of Duties
Essential Functions
1. Perform a wide variety of clerical, administrative support, and technical activities for the admissions and Records office.
2. Act as a resource for information to students and the public relative to all college Admissions and Records policies, procedures, requirements, and practices. Provide information and assistance in person, over the phone, and via electronic communication to students, staff, and the public. Assist students and the public in understanding and applying the information contained in the college catalog, schedule of classes, and other publications.
3. Assist students with the application submission process, identify and navigate any hurdles. Determine admission and residency status for students. Assist students with requests to change their admission and residency statuses while ensuring compliance with all state and federal regulations.
4. Assist students with the registration process; troubleshoot and problem-solve registration issues; and register students through batch registration when needed, such as for contracts(ISAs).
5. Receive, review, and process transactions including, but not limited to, all applications, registrations, transcript requests, enrollment verifications, Add/Drop forms, withdrawals, refunds, K-12 Dual Enrollment Form, Credit by Exam, and student data changes.
6. Provide technical assistance and guidance to students, staff, counselors, faculty, and administrators with the interpretation and clarification of registration, graduation, academic and transfer policies, requirements, and related activities.
7. Process incoming student transcripts through a variety of formats according to policies, procedures, and established practices. Receive and analyze transcripts, review courses and units completed, verify level, content, unit value, and grading system. Determine units to be transferred to college records from external examinations and military experience. Evaluate all incoming college transcripts for official and proper accreditation. Scan incoming official transcripts into the College's imaging system.
8. Fulfill and process official MPC transcript requests using a variety of software, formats, and equipment.
9. Review and certify transcripts and permanent record cards for accuracy, grade changes, repeats, and credits; interpret admissions and records policies, such as course repetition, incompletes, applications, residency, and registration, and apply them in a variety of procedural situations.
10. Evaluate student records including analysis of transcripts from other institutions, foreign and domestic, review Monterey Peninsula College courses for degrees, certificates, and general education certification in accordance with all statutes and college policies regarding awarding appropriate credit; provide assistance and technical information regarding academic records. Contact counseling and other faculty regarding specific equivalency questions or approvals.
11. Maintain confidential files and records requiring the use of discretion; prepare records for imaging; check and file microfilm, microfiche, and all other imaged records.
12. Check and review a variety of data for completion and conformity with established rules and regulations.
13. Account for all monies received for transcript requests, diploma replacement orders, and credit by exam fees.
14. Design and use databases and spreadsheets. Compile and prepare various reports from multiple data sources. Assist in the preparation of FTES records, including class schedules, attendance sheets, and other FTES reports as needed for state and federal reporting and auditing.
15. Participate and collaborate in the Student Learning Outcome Assessment Cycle by discussion, data collection, and report preparation when needed. Participate in the development, evaluation,and review of Service Area Outcomes.
Other Duties
Perform other related duties as assigned.
Participate in committees as assigned.
Train and monitor the work of part-time and student employees, where appropriate.
Qualifications
*Bilingual English/Spanish required*
Education and Experience
Any combination of education, experience, and training which would indicate possession of the required knowledge, skills, and abilities listed herein. For example, completion of approximately two years of college-level course work in office or personnel administration, data processing, records management, or a related field, and two years of responsible office experience involving customer service, processing of records, student services programs, or related field.
Diversity
Demonstrate an understanding of, sensitivity to, and appreciation for the diverse academic, ethnic, socio-economic, disability and gender diversity of students and staff attending and working on a community college campus.
Knowledge
Knowledge of: general functions, policies, rules and regulations of a community college; current office methods and practices; public and human relations skills; letter and report writing; wordprocessing; mathematical computations, methods of collecting and organizing data and information; software used in admissions and records services including student information systems; word processing, electronic mail, internet skills, database management, and spreadsheet applications; college or university transcript procedures, grading systems and course equivalencies; effective customer service techniques and etiquette; business math including percentages and decimals; correct English grammar, spelling and punctuation.
Abilities
Ability to: Understand and independently carry out oral and written instructions; makeindependent decisions within scope of responsibility and authority; organize work, set priorities,prioritize tasks, meet critical deadlines and follow up on assignments with a minimum ofdirection; maintain confidentiality of information; learn and successfully apply Family EducationRights and Privacy Act (FERPA) rules and regulations; apply office policies, procedures, rulesand regulations; use good judgment and utilize critical thinking skills; analyze situations carefullyand correctly, and adopt and effective course of action sometimes without immediatesupervision; communicate effectively in both oral and written form; using tact, patience, andcourtesy; use diplomacy, tact, friendliness, poise and discretion in all situations; understand andapply information in the college catalog and schedule of classes; read, interpret, apply andexplain rules, regulations, policies and procedures using sound judgment; use appropriate andcorrect English spelling, grammar and punctuation; perform mathematical calculations withspeed and accuracy; learn and use a variety of different electronic applications accurately andproficiently; as required to fulfill the requirements of the job; learn the specializedclerical/technical functions of Admissions & Records services; create and producecorrespondence, reports and procedures documentation independently or with brief instruction;use various kinds of office equipment appropriately and efficiently; establish and maintaineffective work relationships with those contacted in the performance of required duties; compileand maintain accurate, confidential, complete academic records; gather, compile, and assemblesource data; demonstrate an understanding of, sensitivity to and appreciation for, the academic,ethnic, socioeconomic, disability, and gender diversity of students attending and staff working ona community college campus; perform general clerical skills such as typing, filing, sorting anddistributing mail, prepare outgoing correspondence, reroute phone calls and emails toappropriate offices.
PHYSICAL EFFORT / WORK ENVIRONMENT
Sitting and operating computer keyboard to enter data into a computer terminal for extended periods of time, bend, kneel and reach overhead, push and pull, and periodic lifting of lightweight parcels up to 15 pounds. Light to moderate physical effort; occasional standing or walking; indoor work environment.
Work Schedule / Supplemental Information
Work Schedule
40 hours per week/ 12 months per year
Monday - Friday
8:00 AM - 5:00 PM
*Management reserves the right to change schedules as needed.
Salary
$4,068 (STEP A) - $4,490 (STEP F) Monthly + GREAT BENEFITS PACKAGE
How to Apply
Visit www.mpc.edu/employment and select "classified and other positions." Here you will find the announcement and the "apply" button in the upper right-hand corner. You will be asked to log in or create a new user account.
-Complete all required fields of the application AND:
-Attach a .doc, .docx or a .pdf of your cover letter which describes your interest in and qualifications for the position. AND
-Attach a .doc, .docx or a .pdf of your resume AND
Answer required supplemental questions.
Only items listed above will be reviewed by the screening committee. Human Resources does not accept additional materials such as: letters of reference, test scores from other institutions, certificates of courses/programs completed, letters of commendation from schools with your application. Such items, if included, will not be forwarded to the selection committee. If you are a finalist, HR will request any reference information that is required. Monterey Peninsula College reserves the right to close or continue the recruitment at any time.
Candidate Travel Reimbursement
Monterey Peninsula College will provide up to $1,000 travel reimbursement to eligible candidates. A candidate is eligible for travel reimbursement when they have participated in an in-person interview for first- and/or second-level interviews, and when they live 50 miles or more from the College.
Conditions of Employment
Offers of employment are contingent upon Governing Board approval. Employment with Monterey Peninsula College is not complete or official until applicants meet all pre-employment requirements. All new employees are required to submit proof of freedom from tuberculosis and proof of eligibility to work in the United States. Employees must sign the Oath of Affirmation ofAllegiance, and submit fingerprints for California Department of Justice clearance. California School Employees Association Membership or an approved alternative is required. The District is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the District is to encourage applications from all persons. No person shall be denied employment because of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, status, or protected veteran status.
NOTE Smoking Policy: Smoking on campus is limited to designated smoking areas.
About the College
Monterey Peninsula Community District is committed to educational equity for all students. As outlined in the District's Governing Board Goals, Educational Master Plan (Download PDF reader) (Download PDF reader) (Download PDF reader), Equal Employment Opportunity Plan (Download PDF reader) (Download PDF reader) (Download PDF reader), and Student Equity Plan (Download PDF reader) (Download PDF reader) (Download PDF reader). We provide students with a rich and dynamic learning experience that embraces differences - emphasizing collaboration, engaging students in and out of the classroom, and encouraging them to realize their goals and become global citizens and socially responsible leaders. When you join our team at Monterey Peninsula College, you can expect to be part of an inclusive, innovative, and equity-focused community that approaches higher education as a matter of social justice requiring broad collaboration among faculty, classified staff, administration, students, and community partners.
Monterey Peninsula College is designated as a Hispanic Serving Institution (HSI) and is an affiliate of the statewide Umoja Community of California Community Colleges. Monterey Peninsula College has a diverse student population that is a reflection of the communities it serves.
We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, orientations, and intersections of these identities, and others not yet identified. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate will be an equity-minded individual dedicated to collaborating with faculty, classified staff, administration, students, and community partners who are also committed to closing equity gaps. An equity-minded individual is a person who already does or has demonstrated the desire to:
- Hold ourselves accountable as educators for closing equity gaps and engaging in equitable practices;
- Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility;
- Implement positive race-consciousness and embrace human difference;
- Reflect on institutional and teaching practices and make them more culturally responsive; and
- Collaborate with colleagues on equity-related initiatives.
To apply, visit https://www.schooljobs.com/careers/mpc/jobs/4386776/admissions-records-specialist-english-spanish-bilingual-required
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