Job Details

Graduate Admissions Workflow Specialist

Position Number: 6864195
Location: Lubbock, TX
Position Type: Admissions/Enrollment

Graduate Admissions Workflow Specialist
Lubbock
43473BR
TTU Online Business Operations

Position Description
Provides excellent signature service experience to applicants and admitted students to TTU Online to drive strategic enrollment growth. Oversees the end-to-end management of back-end documentation for incoming TTU Online students, ensuring seamless processing with accuracy, efficiency, and timeliness. Lead in expediting admissions decisions and enabling students to enroll in classes smoothly, prioritizing an outstanding student experience at every stage. Title reserved for the use of TTU Online.

Major/Essential Functions

Manage the daily processing of TTU Online fast-track applications, ensuring accuracy, efficiency, and timely movement through the admissions process.
Review incoming application materials for completeness and route files to appropriate offices, teams, or departments, as required.
Monitor application workflows within the CRM and student information systems, identifying bottlenecks and ensuring consistent forward progression.
Flag incomplete, inconsistent, or problematic applications and coordinate with the appropriate staff to resolve issues quickly.
Ensure all application processing activities align with TTU Online standards for timeliness, accuracy, and student experience.

Required Qualifications
Bachelor's degree plus one year related experience; OR a combination of education and/or related experience to equal 5 years.

Preferred Qualifications

Experience in admissions processing, enrollment operations, or student services
Experience supporting online or high-volume admissions operations
Experience with CRM (e.g., Salesforce), document management, or admissions systems

Special Instructions to Applicant

Minimum Hire Rate

To apply, visit workattexastech.com

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.